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Original HP LaserJet 12A Black Print Cartridge in Retail Packaging | 
| Brand: Hewlett-Packard
Category: CE
Department: Office
List Price: $120.77
Buy Refurbished: $10.78
as of 7/29/2010 08:41 CDT details
You Save: $109.99 (91%)
Seller: TCAstore
Rating:  98 reviews
Color: BLACK
Media: Electronics
Autographed: No
Memorabilia: No
Number Of Items: 1
Batteries Included: No
Shipping Weight (lbs): 1.9
Dimensions (in): 14 x 5.4 x 4.1
MPN: Q2612A
Model: Q2612A
UPC: 808736558136
EAN: 0808736558136
ASIN: B0000C120T
Availability: Usually ships in 1-2 business days
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| Features:
| » | Economical LaserJet cartridge with excellent print value for low-volume users | | » | Crisp and clear black print results | | » | Easy-to-install cartridge design | | » | 2,000-page yield at 5 percent coverage | | » | Compatible with HP LaserJet 1010, 1012, 1015, 1022, and 1022n printers |
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| Editorial Reviews:
Amazon.com Product Description
With the capacity to yield 2,000 standard pages, the HP LaserJet Q2612A ultra-precise print cartridge produces output that is always clear, always sharp. Designed to support the legendary quality and reliability of HP LaserJet printing, this easy-to-install cartridge is designed for the for cost-effective printing, reliable operation, and sharp, professional results every time.
Product Description
Get your printing right the first time and every time. Enjoy reliable, cost-effective, professional results with original HP LaserJet cartridges.
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| Customer Reviews:
Showing reviews 1-5 of 98
 Defective toner cartridge from Databazaar + unreasonable refund policy + poor customer service = 0 stars May 28, 2010
Janice Edwards (Bay Area, CA)
0 out of 2 found this review helpful
I did not know I received a defective toner cartridge from Databazaar until a number of months later (I ordered it in August 2009 and tried to use it in May 2010). There were two cartridges in my order - the first one made a scraping noise in the printer. The overall print quality was very light and the left side of the page was not readable. I checked it and shook it and reinserted it but it didn't work properly so I tried the other cartridge from the same order which worked fine (though the print could be darker).
I contacted Databazaar to ask for a replacement for the first cartridge and was informed that products need to be returned within 30 days. In other words, "we shipped you a defective product and now you're stuck with it."
I pointed out it was not possible for me to use two toner cartridges within 30 days in order to discover that one was defective and asked again for a replacement of the defective toner cartridge. The Databazaar customer support rep regretted to inform me "that since the order placed is far beyond the return policy so we would not be able to be of any further assistance. Incase of any further clarifications or future assistance please feel free to get in touch with us." In other words, "we shipped you a defective product, now you're stuck with it, we don't care, and you need to stop emailing me now."
I sent a final email which stated: "Fortunately for me as a customer, the kinds of products Databazaar sells are not hard to find. You have plenty of competitors who offer better customer service and agree that when they ship a defective product, they should replace it - not only to preserve future business but because it's the right thing to do.
Clearly I will never buy products from [Databazaar] again. I will advise my friends and colleagues not to purchase your products. I will post an unfavorable review on Amazon.com and on the Better Business Bureau's site. And if I can think of other ways to alert consumers about your shoddy products and terrible customer service, I certain will take those actions as well.
I also plan to print this correspondence and forward a copy to your customer service and marketing departments just so that someone in your management is aware that 30 days is an unreasonable amount of time in which to discover a product is defective. I am not going to open up everything I order and test it just to have it sit on a shelf outside of its protective packaging until I'm ready to use it. That is ridiculous."
So, here's the unfavorable review of Databazaar's products and customer service as promised. In the future, I'll be sure to stick with name brand products from reputable vendors. I bought the "HP-compatible" product on the strength of Amazon reviews that promised high quality for the low price. I remember thinking, "that sounds too good to be true." Turns out I was right.
It's HP toner, what can you say-great price though! May 24, 2010
J. Hager (South Texas, USA)
Typical HP quality and performance. It does the usual, expected job. Amazon had the best price I could find at the time.
 OEM cartridge May 18, 2010
Scott Blakiewicz
I have found the best cartridges are the OEM. For the slight price difference it is worth it.
Seems to work well. May 10, 2010
Dan Boggs (WYANDOTTE, MI, US)
This print cartridge seems to be an original HP. A lot of reviews that I read indicated that they received a different brand name cartridge. I specifically ordered a HP cartridge so that I would not have any issues. It seems to be an actual HP cartridge and I haven't had any problems to date.
 Print quality is decent, but... April 23, 2010
Taxguyla (Los Angeles, CA USA)
Although I was happy with the print quality, I think Ive had other cartridges last longer. Pretty good bang for your buck though. However, this last cartridge I had leaked toner. Haven't read much about this happening with others, so maybe I just got an isolated clunker. Not sure if I'll get this same cartridge next time though because of the leaky one... that was a mess!
Showing reviews 1-5 of 98
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